Docs menu · Overview
Getting Started
Integrations
Server-side GTM
COD Order Protection
Advanced Features
Downloads
Tools & Support
Docs / COD Order Protection
Overview
COD Order Protection
Hold cash-on-delivery purchases at checkout, confirm the real orders, then send them to Meta, GA4, Google Ads and TikTok with the original order time.
How it works
- A customer places a cash-on-delivery order. Your GTM holds the purchase: nothing reaches Meta, GA4, Google Ads or TikTok at checkout. Prepaid orders (bKash, card, …) go out as usual.
- PixelFly keeps the order in COD Held Orders: value, products, customer, cookies, click IDs and the GA client/session.
- You confirm or reject it in the dashboard, or your store does it automatically through the webhook.
- Confirmed: PixelFly sends the purchase, with the original order time, to your ad platforms. Rejected: nothing is sent.
Step 1, for every setup: turn it on in PixelFly
- PixelFly → your container → Power-ups → COD Order Protection → on. Do this before switching COD on in GTM.
- Fire path: sGTM containers choose sGTM /data (recommended; it runs your server tags, including Google Ads) or Receivers. Proxy containers always use Receivers: add a Receiver for each platform (Meta, GA4, TikTok, Google Ads).
- Note the Hold URL, Webhook URL and Webhook Secret it shows, and your container’s API Key (container page). The API Key starts with
pf_live_; the webhook secret (pfwh_) is only for the webhook.
Step 2: set up GTM
Our sGTM containersRecommended for sGTM stores
Our proxy containerStores without an sGTM server
Your own sGTM containersAdd COD to existing containers
Your own proxy containerAdd COD to an existing web container
Then: WooCommerce plugin or custom website · confirm orders · test.
Where a confirmed purchase goes
| Platform | sGTM (fire path sGTM /data) | Proxy (Receivers) |
|---|---|---|
| Meta | Facebook CAPI tag | Meta Receiver |
| GA4 | GA4 server tag | GA4 Receiver, with GA4 purchase via = pixelfly |
| TikTok | TikTok Events API tag | TikTok Receiver |
| Google Ads | Google Ads Conversion (COD confirmed) tag | GA4 → Google Ads import, or a Google Ads (click conversions) Receiver. One, not both |
The order keeps its GA client and session IDs, so GA4 and a GA4 → Google Ads import credit the ad that brought the shopper. Google Ads needs the click ID (gclid) saved at checkout.